PRIVACY POLICY

This Privacy Policy applies to Nuffer's Property Maintenance, a locally owned and operated lawn care and landscaping company based in Bay City, Michigan.

• Business Name: Nuffer's Property Maintenance
• Owner: Aaron Nuffer
• Phone: (989) 225-9135
• Email: [email protected]
• Service Area: Bay City, Saginaw, Midland, Essexville, Kawkawlin, Auburn, Freeland, MI

By providing your phone number to Nuffer's Property Maintenance, you may receive text messages related to:

• Appointment reminders and scheduling confirmations
• Service updates and job status notifications
• Invoices and payment reminders
• Seasonal promotions and special offers
• Customer support responses

Message frequency varies based on your service schedule and communication preferences. You will not receive unsolicited marketing messages unrelated to your service.

We may collect the following types of personal information:

• Full name
• Phone number
• Email address
• Service address and property details
• Service history and preferences
• Payment information (processed securely through third-party processors)

We collect this information when you contact us for a quote, schedule a service, or communicate with us directly.

Your information is used to:

• Schedule and confirm lawn care and landscaping services
• Send appointment reminders and service updates via text or email
• Process invoices and payments
• Respond to customer inquiries and provide support
• Improve our services based on your feedback and history

We do not use your personal information for any purpose unrelated to the services you have requested.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Your data is stored using secure systems with restricted access. Only authorized personnel at Nuffer's Property Maintenance have access to your information.

While no system is 100% secure, we follow industry-standard safeguards to protect the information you share with us.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Payment Processors: To securely process invoices and payments on your behalf.
• Service Partners: If a subcontractor or partner is involved in completing your service, only the minimum necessary information will be shared.
• Legal Requirements: If required by law or to protect the rights and safety of our business or customers.

You have the right to:

• Request access to the personal information we hold about you
• Request that we update or correct inaccurate information
• Request that we delete your personal information from our records

To exercise any of these rights, please contact us at [email protected] or call (989) 225-9135.

If you no longer wish to receive text messages from Nuffer's Property Maintenance, you may opt out at any time by:

• Replying STOP to any text message you receive from us
• Emailing us at [email protected]
• Calling us at (989) 225-9135

For help or questions about our messaging program, reply HELP to any text message or contact us directly using the information above.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.